(AM243) Senior Service Advisor

£23,000.00 - 28,000.00 Per Annum

Basic up to £23k to £28k

One of the UK’s leading independent Franchise Dealership Networks is seeking a Service Advisor of the highest calibre to join their busy Service department at their Dealership in Pontypridd  . This is a superb opportunity to the right person who is able to demonstrate an aptitude to learn and a keenness to develop a rewarding career within the automotive industry.

Role and Responsibilities:

To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service.
To ensure all customer expectations and requirements are met in a timely manner.
To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services

The ideal candidate will:

Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player.
Have excellent communication skills, as well as an aptitude and great attitude to lean and develop
Hold a valid UK driving licence.
Must have a minimum of 2 years’ experience as a Service Advisor or Aftersales Advisor within a main dealership
The successful applicant will be highly motivated, efficient and organised. This is a full-time role,

Who are you applying to?
Mikkelson Associates is a specialist motor trade recruitment agency, with over 100 years' combined motor trade experience. If you are skilled and experienced candidate, we want to hear from you. Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. If you give us your consent, we will add your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.